If you do not have a payment method saved yet, click add new to save credit card, debit card, or bank account payment information. Select the Payment Method you would like the AutoPay to use to pay bills.Once logged in, click on the AutoPay icon within the Water account for which you would like to setup AutoPay.Customers will also receive a payment confirmation once the payment is processed. The Notification of upcoming payment includes a link to cancel the scheduled payment. Customers will receive a notification of each upcoming payment and should review it carefully each month to ensure that they are comfortable with the payment amount before it is made. You can either click the "Add Account" button at the bottom to add another account or click "Log out" to end the Session.ĪutoPay allows customers to set up automated reoccurring payments for their bill on the due date of each bill.You will be taken back to the accounts screen where you can see your newly added account.Note: When an account is added, it is defaulted to a paper bill, so please change “Paperless” to Yes, if you want to receive an eBill rather than a paper bill.Fill in the required information and click the "Add Account" button.If this is an additional account, you will need to click on the "Add Account" button at the bottom of the screen.You can view the terms and conditions from this page. If this is your first account, you will automatically be taken to the Add Account screen.Depending on if you have an existing account added, your Customer Portal page will be different once logged in:.If you have not registered for a Customer Portal account, click “Register Now” to create an account.Simply repeat the process in this document for each account you wish to add. You can link multiple Water System accounts to a given Customer Portal account. In order to use the Customer Portal's features, you will need to add your Water System account to your Customer Portal account. Wallet - Save payment methods (credit card, debit card, or eCheck/bank draft).It is not sent if customer does not select the option to receive a payment reminder.) (Note: Customers must sign up to receive a payment reminder. Payment Reminder - Email reminder a couple of days before the due date, on the due day, or a couple of days after the due date.
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The notification will now include the total amount due and the due date in the notification. eBill - Email notification when bill has been issued.The Cobb County Water System has partnered with Paymentus to offer an enhanced website for online account access and payments, which includes the following additional features that customers may elect to receive:
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